Adobe

Marketplace Notice Production Services (MNPS)

NewWave supports the Centers for Medicare & Medicaid Services (CMS) and it’s Federally Funded Marketplace (FFM) with best-in-class business solutions for Marketplace Notice Production Services (MNPS).

NewWave provides professional services and operational support to CMS for the following applications and services: Notice Generation, Appeals and Exemptions, Adaptive Forms, Issuer Onboarding, Ad Hoc Batch, all hosted on Adobe Experience Manager (AEM 6.5) J2EE and OSGI environments within the CMS Amazon Web Services (AWS) cloud.

With the emergence of COVID-19, businesses and consumers are seeking alternatives to face-to-face interactions. AEM offers contactless fill capabilities, digital signatures, and electronic submissions from home, on any device, supported by workflow and straight-through processing without manual intervention.

NewWave has supported CMS to successfully generate over 3 million notices per month for Marketplace consumers, process 14,000 requests per month for Marketplace Exemptions and Appeals, and process 800 to 1,400 Issuers to onboard within the Marketplace through our Issuer Onboarding application. We also provided CMS the capability of generating over one million notices on an ad-hoc basis.

When Adobe discontinued its use and support of Adobe LiveCycle, CMS required a solution to migrate its legacy data to Adobe Experience Manager Forms. NewWave provided the necessary development and migration expertise to move to the new Adobe Experience Manager 6.5 (OSGI) forms through hands-on solutioning, application development, database management and design services.

NewWave developed and structured Adobe AEM functionality to create a modernized model for the new AEM system capabilities. Our team provided architectural design and a proof of concept for the new system capabilities to enhance the consumer’s experience in completing and submitting forms from a computer or mobile device, as well as the ability to securely sign documents electronically from any device. All AEM adaptive forms are 508 compliance and it follow the AA and AAA criteria.

NewWave’s Adobe portfolio includes professional design, implementation, and maintenance of custom-built applications and Adobe commercial products. Our technologists and developers provide architectural and design guidance, deployment planning, application and form design, development, and code review, in addition to performance optimization, incident resolution, and program coordination.

Learn more about our MNPS highlights including The Exemptions Application, Appeals Applications, and FFM Notice of Generation Services in our Adobe Deep Dive blog post.

Our professional development services and platform operations experience at CMS, combined with our deep understanding of Adobe products, allows us to help CMS leverage a more efficient and adaptive experience for its consumers.

 

Deep Dive into Adobe